Question 1

Q1. What services are included in your full-service manufacturing (FPP) package?

Accepted Answer

A: We offer comprehensive Full Package Production (FPP). This includes custom fabric sourcing, Pantone color dyeing, screen printing/embroidery embellishments, precision CMT (cut, make, trim), customized private labeling, heavy wash finishing, individual garment QC, packaging, and global DDP shipping logistics. We take care of the entire backend so your team can focus on marketing and brand scaling.

Question 2

Q2. Do you offer "Cut, Make, Trim" (CMT) services if we supply our own fabrics and trims?

Accepted Answer

A: Yes, we support CMT manufacturing for established wholesalers and larger brands. However, because we have direct, high-volume partnerships with premium fabric mills, most of our clients prefer our FPP service to take advantage of our bulk material purchasing power and save on logistical overhead.

Question 3

Q3. How do we onboard our design specifications and custom grading to your service team?

Accepted Answer

A: Once you contact us, you will be assigned a dedicated technical account manager. You can submit your tech packs, grading spec sheets, or even a physical reference garment. Our digital pattern department will import your specifications into our CAD systems, generating digital patterns optimized for our automated cutting and sewing machinery.

Question 4

Q4. How long does it take from the moment we submit our design to the final bulk delivery?

Accepted Answer

A: On average, the complete timeline spans 35 to 45 days:

Phase 1: Sampling & Tech Pack Review: 7 to 10 days.

Phase 2: Pre-Production Sample Approval: 3 to 5 days (depending on client feedback).

Phase 3: Bulk Production & AQL Inspection: 25 to 35 days from PP sample sign-off.

Phase 4: Global Shipping: 5 to 8 days via air, or 18 to 35 days via sea depending on destination.

Question 5

Q5. How do you handle rush orders or urgent seasonal restocks for growing labels?

Accepted Answer

A: We understand that fast-selling streetwear collections require quick market response. For active growing brands with recurring accounts, we pre-source and reserve raw fabrics. This allows us to fast-track production and execute urgent restock runs in as little as 15 to 20 days to prevent out-of-stock bottlenecks during peak retail seasons.

Question 6

Q6. Can your factory manage complex design changes or adjustments midway through the setup process?

Accepted Answer

A: Yes, up to a certain point. Minor pattern or grading modifications can be easily accommodated during the digital drafting and initial sampling stages. However, once the Pre-Production (PP) Sample is physically signed off and bulk fabric cutting begins, specifications are completely locked to ensure absolute uniformity and on-time delivery across the entire bulk run.

Question 7

Q7. How does your Service Team handle quality discrepancies or defective pieces in a bulk order?

Accepted Answer

A: We maintain a rigorous AQL 2.5/4.0 inspection standard, making the defect rate extremely negligible. However, in the rare event of a manufacturing error (e.g., incorrect measurements, printing defects, or stitching failures), we take full responsibility. Our service agreement includes a 15-day post-delivery quality guarantee—we will credit, refund, or rapidly remake any affected units.

Question 8

Q8. Do you provide real-time production updates or progress tracking for remote international clients?

Accepted Answer

A: Yes, transparency is a core part of our service. Your dedicated account manager will provide weekly progress updates, complete with HD photos and video check-ins at key production milestones: fabric arrival, cutting, inline sewing, printing/embroidery embellishment, and final packaging.

Question 9

Q9. Can we hire independent inspectors (like SGS or ASIA QUALITY FOCUS) to audit the bulk order before shipment?

Accepted Answer

A: Absolutely. We facilitate and welcome third-party quality audits. Once your bulk production is completed and passes our internal QC, we will notify you and set aside a 2-day window for your chosen inspection team to visit our Dongguan facility to perform their independent audit before cargo dispatch.

Question 10

Q10. How do you protect our brand’s proprietary designs and custom garment specs?

Accepted Answer

A: We have strict security and intellectual property protocols. All digital pattern files, custom tech packs, and brand artwork are kept confidential and stored on secure servers. We do not display, share, or resell your proprietary designs, fits, or brand specifications to third parties, and we always execute bilateral Non-Disclosure Agreements (NDAs) prior to onboarding.

Custom Apparel Sampling & Product Development

How We Develop Heavyweight Apparel for Production

Custom Branding, Trims & Retail-Ready Packaging

Technical Onboarding & Pre-Production Setup

Tech Pack Refinement & Optimization

Rapid Prototyping & CAD Sampling

Bulk Material & Trim Integration

Pre-Production (PP) Approval

Heavyweight Apparel Tech Pack Examples

Precision Sewing & Construction

Frequently Asked Questions

Sample / Clothing Development